Privacy Policy

Last updated August 12, 2025

Last Updated: 12th August 2025
This privacy notice for Patterno AI, Inc. (doing business as Patterno AI) ("Patterno," "we," "us" or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
  • Visit our website at www.patterno.ai, or any website of ours that links to this privacy notice
  • Use the Patterno platform during the entirety of your time with access to it
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, refrain from using our Services. If you still have any questions or concerns, please contact us at info@patterno.ai.
Summary of Key Points
Q. What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Patterno and the Services, the choices you make, and the products and features you use.
Q. Do we process any sensitive personal information?
We do not process sensitive personal information.
Q. Do we receive any information from third parties?
Yes. We may receive information from third parties, such as social media platforms (when you choose social login), analytics providers, payment processors, and business partners.
Q. How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, maintain security and fraud prevention, and comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal basis to do so.
Q. In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties (see 1.6 Sharing of Information with Third Parties).
Q. How do we keep your information safe?
We have organizational and technical measures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
Q. What are your rights?
Depending on where you are located, the applicable privacy law may give you certain rights regarding your personal information (see 1.7 and 4.4).
Q. How do you exercise your rights?
The easiest way is by submitting a data subject request to info@patterno.ai. We will consider and act upon any request in accordance with applicable data protection laws.
1. Personal Information
In this section, we address:
  • The purpose for the collection of personal information
  • How information will be processed
  • Controls for the protection of personal information
  • Usage of tools such as cookies to collect personal information online
  • Details of information captured about the user
  • Sharing of information with third parties
  • User rights to access personal information
  • Contact details for questions about processing personal information
1.1 Purpose for the Collection of Personal Information
Patterno AI, Inc. ("Patterno," "we," "us," or "our") collects personal information to provide, improve, and administer our Services. This includes when you:
  • Use the Patterno platform during the entirety of your time with access to it
  • Engage with us in other related ways, including sales, marketing, or events
  • Visit our website at www.patterno.ai or any site that links to this notice
1.2 How Will the Information Be Processed?
We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal requirements. We may also process your information for other purposes with your consent.
1.3 Controls for the Protection of Personal Information
We implement organizational and technical measures to protect your personal information. Despite our safeguards, no electronic transmission or information storage technology can be guaranteed 100% secure.
1.3.1 Do We Collect Information from Minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using Patterno AI Services, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users younger than 18 years has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under 18, please contact us at info@patterno.ai.
1.4 Usage of Tools Such as Cookies to Collect Personal Information Online
We use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
1.5 Details of Information Captured About the User
Information we collect may include:
  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Device name
  • Country and approximate location
  • Information about how and when you use our Services
  • Other technical information
Sensitive Information: We do not process sensitive information.
Social Media Login Data: We may provide you with the option to register with us using your existing social media account details (e.g., Facebook, X/Twitter, or others). If you choose to register in this way, we will collect the information described in 4.5 How Do We Handle Your Social Logins?
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
1.5.1 Information Collected Automatically
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We collect this information to maintain the security and operation of our Services and for internal analytics and reporting. Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
  • Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this may include your IP address, device information, browser type and settings, and information about your activity in the Services (such as date/time stamps associated with your usage, pages and files viewed, searches, features used), device event information (such as system activity, error reports ("crash dumps"), and hardware settings).
  • Device Data: Information about the computer, phone, tablet, or other device you use to access the Services, which may include IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data: Information about your device’s location, which can be either precise or imprecise. How much information we collect depends on your device and settings (e.g., IP-based geolocation). You can opt out by refusing access or disabling location settings; however, doing so may limit certain features.
1.6 Sharing of Information with Third Parties
We may share your personal information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information. We may also share information in specific situations described in this policy and with our affiliates and business partners.
1.7 User Rights to Access Personal Information
You may review, change, or terminate your account at any time. In certain regions (such as the EEA, UK, and Canada), you have specific rights under applicable data protection laws, including the right to request access to your personal information, request rectification or erasure, restrict processing, object to processing, and data portability.
1.8 Contact Details for Questions on Processing Personal Information
For questions or concerns (including requests to change or erase data), contact us:
  • By Email: info@patterno.ai
  • By Post: Patterno AI, Inc., [Insert registered postal address]
1.8.1 Contact our Data Protection Officer (DPO)
For questions or concerns related to data privacy, you may contact our DPO:
1.9 Organization’s Commitment to Privacy and Security
We are committed to protecting your privacy and ensuring the security of your personal information. We continuously enhance our security procedures as new technology becomes available.
1.10 Period for Which the Terms and Conditions Are Valid
This privacy policy is effective as of the “Last Updated” date above and will remain in effect unless otherwise specified. We may update this policy as necessary to stay compliant with relevant laws.
1.11 Organization’s Information Security Standards and Practices
We employ reasonable technical and organizational security measures designed to protect personal information we process. However, no security measures are infallible, and we cannot guarantee complete security.
Examples of frameworks we align to include:
  • SOC 2 (if and when certified; details available upon request)
  • ISO/IEC 27001 controls alignment (as applicable)
  • HIPAA (United States; only if applicable where Patterno acts as a Business Associate)
Note: Only list certifications or attestations (e.g., SOC 2 Type II) if you currently hold them.
2. Policy on External Links
2.1 User Activity Information
We will not use information about user activities on the internet together with any information that would result in the user being identified without their consent.
2.2 Use of Software Utilities
We do not associate information collected by software utilities (cookies, single-pixel GIF images) with a username or email address when the user visits our sites.
2.3 Privacy Safeguards
We implement policy guidelines to safeguard the privacy of user-identifiable information from unauthorized access or improper use and continuously enhance our security procedures as new technology becomes available.
2.4 Reviewing Personally Identifiable Information
We honor requests from users to review all personally identifiable information, such as names, addresses, email addresses, and telephone numbers, maintained in reasonably retrievable form. We will correct inaccurate information verified by the user.
2.5 Use of Identifiable Information for Legal Purposes
We may use user-identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates applicable agreements.
3. Data Processing Principles
All data, including personally identifiable information shared by users, shall be:
  • Processed fairly, lawfully, and securely
  • Processed for the purposes for which it is collected
  • Maintained up-to-date and accurate as necessary
  • Retained for no longer than necessary for the purposes for which it is collected
4. Handling of User Information
4.1 Pre-Collection Information
Before collecting personally identifiable information, we provide information about the purposes of processing.
4.2 Circumstances of Personal Information Collection
Information regarding the specific circumstances in which personal information is collected includes:
  • The recipients of the information
  • Whether submission of information is obligatory or voluntary, and the impact of failure to submit such information
  • The right to access, update, or remove personal information
  • Whether personal information will be used for marketing purposes
4.3 Is Your Information Transferred Internationally?
We may transfer, store, and process your information in countries other than your own.
Our primary servers are located in Europe. If you are accessing our Services from outside Europe, please be aware that your information may be transferred to, stored, and processed by us and by third parties with whom we share personal information in the United States and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), such countries may not have data protection laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
European Commission Standard Contractual Clauses:
We implement safeguards for transfers of personal information, including the European Commission’s Standard Contractual Clauses (SCCs) for transfers of personal information between our group companies and between us and our third-party providers. These clauses require recipients to protect personal information originating from the EEA or UK in accordance with European data protection laws. Our SCCs can be provided upon request. We implement similar safeguards with third-party service providers and partners; details available upon request.
4.4 What Are Your Privacy Rights?
In some regions, such as the EEA, UK, and Canada, you have rights that allow you greater access to and control over your personal information. These may include the right to request access and obtain a copy of your personal information; request rectification or erasure; restrict processing; object to processing; and, if applicable, data portability. You can make such a request by contacting us.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or the UK Information Commissioner’s Office (ICO). If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner (FDPIC).
Withdrawing your consent:
You have the right to withdraw your consent for us to process your personal information at any time. If we rely on your consent for specific processing activities, you may withdraw that consent by contacting us at info@patterno.ai. Once we receive your request, we will promptly stop the processing of your personal information that relies on consent. Withdrawing consent will not affect the lawfulness of processing prior to withdrawal. Some processing is necessary for providing our Services; withdrawing consent may limit your access to certain Services or features.
Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us. We may still communicate with you to send service-related messages necessary for the administration and use of your account, respond to service requests, or for other non-marketing purposes.
Account Information:
If you would like to review or change the information in your account or terminate your account, please contact us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Cookies and similar technologies:
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services. You may also opt out of interest-based advertising by advertisers on our Services. If you have questions or comments about your privacy rights, email info@patterno.ai.
4.5 How Do We Handle Your Social Logins?
If you register or log in to our Services using a social media account, we will receive certain profile information about you from your social media provider. The profile information we receive may vary by provider, but often includes your name, email address, friends list, and profile picture, as well as other information you choose to make public. We use this information only for purposes described in this notice or otherwise made clear to you on the relevant Services. We do not control, and are not responsible for, other uses of your personal information by your social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information and how you can set your privacy preferences on their sites and apps.
5. California Privacy Rights
5.1 CCPA/CPRA Privacy Notice
Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have specific rights.
Definition of “resident”:
Every individual who is in California for other than a temporary or transitory purpose; and every individual who is domiciled in California but outside the state for a temporary or transitory purpose. All others are “non-residents.”
5.2. What Categories of Personal Information do we collect from California Resident?‍
The Yes/No indictaes whether this is information we collect. Additionally, this information pertains to the past twelve (12) months:
A. Identifiers
Yes, these include:
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
B. Personal information categories listed in the California customer records statute
Yes, these include:
Name, contact information, education, employment, employment history, and financial information.
C. Protected classification characteristics under California or Federal Law
Yes, these include:
Gender and date of birth.
D. Commercial information
Yes, these include:
Transaction information, purchase history, financial details, and payment information.
E. Biometric information
No, these include:
Fingerprints and voiceprints.
F. Internet or other similar network activity
No, these include:
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
G. Geolocation data
No, these include:
Device location.
H. Audio, electronic, visual, thermal, olfactory, or similar information
No, these include:
Images and audio, video or call recordings created in connection with our business activities.
I. Professional or employment-related information
Student records and directory information.
J. Education Information
No, these include:
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
K. Inferences drawn from other personal information
Yes, these include:
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
L. Sensitive Personal Information
No.
5.3. We will use and Retain the Collected Personal Information as Needed to Provide the Services or for:
  • Category A - As long as the user has an account with us
  • Category B - As long as the user has an account with us
  • Category C - As long as the user has an account with us
  • Category D - As long as the user has an account with us
  • Category K - As long as the user has an account with us
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
  • Receiving help through our customer support channels
  • Participation in customer surveys or contests
  • Facilitation in the delivery of our Services and to respond to your inquiries
5.4. How do we Use and Share your Personal Information?‍
Patterno AI Inc. collects and shares your personal information through:
  • Targeting cookies/Marketing cookies
  • Beacons/Pixels/Tags
If you are using an authorized agent to exercise your right to opt out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.‍
5.5. Will your information be shared with anyone else?‍
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
Patterno AI Inc. has not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.
5.6. Your Rights with Respect to your Personal Data
  • Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
6. Virginia Privacy Rights (VCDPA)
If you are a resident of Virginia, you have specific rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to be informed, access, correct, delete, and obtain a copy of personal data, as well as the right to opt-out of certain processing activities.
6.1. Under the Virginia Consumer Data Protection Act (VCDPA):
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.
  • "Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.
  • "Sale of personal data" means the exchange of personal data for monetary consideration.
  • If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.
6.2. Your Rights with Respect to your Personal Data
  • Right to be informed whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
6.3. Verification Process
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.
7. Updates to This Notice
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice of such changes or by directly sending you a notification.
8. Reviewing, Updating, or Deleting Data
You have the right to request access to, review, update, or delete your personal information. To submit a data subject request, contact info@patterno.ai.
9. Do-Not-Track Features
We do not currently respond to DNT (Do-Not-Track) browser signals or other mechanisms that automatically communicate your choice not to be tracked online. If an industry standard for online tracking is adopted, we will inform you in a revised version of this privacy notice.